Futures Strategist

About the job

About Chase and the Design Strategy Practices & Partnerships Team

Chase’s Design Strategy practice is growing! This is a unique chance to have strategic influence within a maturing design-led organization (we roll up to a C-suite level Head of Design). We are looking for a future oriented strategist who is excited to work on JPMC’s priority initiatives and have large scale impact across an increasingly complex financial services landscape. As a Junior Futures Strategist, you will deliver foresights that are inspiring and actionable-visionary enough to influence the innovation culture across Chase, yet specific enough to drive toward tangible business outcomes.

If you are motivated by evolving challenges to work on, this is the team for you! As an individual contributor on the Design Strategy & Transformation team, you will be responsible for growing the futures practice at Chase. With the guidance from seasoned futurists, you will exercise your ability to push beyond the confines of today’s world and imagine possible futures that Chase can influence.

Day-to-day, you will keep your finger on the pulse of change, translate signals into trends, build out future scenarios, and guide teams on how to use forecasting and back casting techniques to inform product strategy. You will collaborate closely with creative technologists, product, design, and data partners to analyze possible futures and identify critical gaps across people, process and technology.

Responsibilities

• Build a repository of emerging trends across social, political, technological, economic, political, and environmental categories
• Analyze changes across markets, consumer behavior, technologies and translate into compelling future scenarios
• Visualize future consumer’s experiences using various design artifacts such as UI mockups, journey maps, posters, videos, and tangible prototypes
• Speculate, propose, and evangelize brand-new concepts within a large organization in collaborative and experiential ways
• Translate vision into a tangible roadmap: mapping organizational and technological implications and prototyping concrete concepts
• Partner closely with creative technologists to build working prototypes that bring ideas to life
• Educate and partner with a multi-disciplined team of researchers, product designers, technologists and business experts on the futures practice
• Create visual artifacts that capture insights, convey ideas, and inspire new thinking
• Effectively communicate to socialize, garner support for deliverables, influence roadmaps and build consensus among stakeholders with diverse needs
• Build relationships across the organization and connect the dots to ensure we deliver cohesive and meaningful experiences for our customers

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans